Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Here, you’ll find answers to the most common questions about traveling in Egypt and booking tours with Isis Hanna. If you need more details, feel free to contact us anytime!
General Questions
1. Why should I book a tour with Isis Hanna?
Isis Hanna is a highly experienced guide with 26 years in the industry, offering authentic, personalized experiences in Egypt. She is known for her warm hospitality, local expertise, and ability to make every traveler feel at home.
2. What types of tours do you offer?
We provide a variety of tours, including:
- Historical and Cultural Tours – Explore the pyramids, temples, and ancient tombs.
- Religious and Spiritual Tours – Visit mosques, churches, and sacred sites.
- Desert Adventures – Camel rides, Bedouin experiences, and desert safaris.
- Nile Cruises – Multi-day cruises from Luxor to Aswan.
- Food and Shopping Tours – Taste authentic Egyptian cuisine and shop in local markets.
- Family-Friendly Tours – Specially designed for families with kids.
- Customized Private Tours – We tailor tours to your interests!
3. Do you offer group or private tours?
Yes! You can choose from private tours for a more personalized experience or group tours to meet fellow travelers.
4. Can I customize my tour?
Absolutely! We can tailor tours to match your interests, whether it’s history, food, nature, adventure, or relaxation.
5. What languages do you speak?
Isis speaks English, Arabic, and a bit of every language. If you need a guide in another language, let us know in advance!
Booking & Payment
6. How do I book a tour?
You can book a tour by:
- Filling out our online booking form
- Sending us a WhatsApp message or email
- Calling us directly
7. Do I need to pay a deposit?
Yes, we require a small deposit to confirm your booking, with the rest payable upon arrival.
8. What payment methods do you accept?
We accept:
- Cash (USD, EUR, EGP)
- Bank transfers
- Credit/debit cards (fees may apply)
- PayPal
9. What is your cancellation policy?
- Full refund if canceled 7 days before the tour.
- 50% refund if canceled 3 days before.
- No refund for last-minute cancellations, but we may offer a credit for future bookings.
Travel & Safety
10. Is Egypt safe for tourists?
Yes! Egypt is very safe for tourists, and we take extra measures to ensure your safety. We provide licensed drivers, safe transportation, and local insights to help you enjoy your trip worry-free.
11. What should I wear in Egypt?
- For men and women: Light, breathable clothes.
- For women: Modest clothing is recommended, especially in religious sites. A scarf is useful for visiting mosques.
- For desert trips: Comfortable shoes, a hat, and sunglasses.
12. Do I need travel insurance?
Yes, we recommend travel insurance that covers medical emergencies, trip cancellations, and lost baggage. We can help arrange one for you if needed.
Transportation & Accommodation
13. Do you provide airport pick-up and drop-off?
Yes, we offer airport transfers in Cairo, Luxor, Aswan, and Hurghada.
14. What kind of transportation is used for tours?
We use air-conditioned private cars, minivans, and buses, depending on the group size.
15. Do you book hotels and flights?
Yes! We can arrange hotels, domestic flights, and even international flights for a smooth experience.
Sightseeing & Activities
16. What are the must-visit places in Egypt?
Some must-see sites include:
- Pyramids of Giza & Sphinx
- Valley of the Kings & Karnak Temple in Luxor
- Abu Simbel Temples
- The Egyptian Museum in Cairo
- Nile River & Felucca Rides
- White Desert & Siwa Oasis
17. Can I ride a camel at the Pyramids?
Yes! We offer camel rides and can help you avoid overpriced tourist traps.
18. Can you arrange a Nile Cruise?
Yes, we can book luxury or budget Nile cruises from Luxor to Aswan, Dahabia or shorter Felucca trips.
Food & Shopping
19. Can I try authentic Egyptian food on the tour?
Absolutely! We include food experiences like:
- Egyptian breakfast with falafel & fuul
- Lunch at a local restaurant
- Home-cooked meals with an Egyptian family
20. Can you help me shop for souvenirs?
Yes! Isis is a shopping expert and will take you to the best places for handmade crafts, gold, perfumes, and spices.
Medical & Wellness Tourism
21. What medical tourism options are available in Egypt?
Egypt is known for:
- Affordable dental care & eye surgery
- Hot springs & healing sand baths in Siwa Oasis
- Spa and wellness resorts by the Red Sea
Spiritual & Adventure Tours
22. Do you offer spiritual tours?
Yes! We provide Reiki healing sessions, meditation tours, and visits to sacred sites with a spiritual focus.
23. What adventure activities can I do in Egypt?
- Diving & snorkeling in the Red Sea
- Desert safaris & sandboarding
- Hot air balloon rides in Luxor
Practical Travel Information
24. Do I need a visa for Egypt?
Most travelers can get a visa on arrival or an eVisa online before traveling.
25. What currency is used in Egypt?
The official currency is Egyptian Pounds (EGP), but USD and EUR are widely accepted.
26. What is the best time to visit Egypt?
The best time is October to April when the weather is cooler.